Privacy Policy

Preventative Pet Health of Michiana (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of personal data:



  • Identifiers: Name, email address, phone number, mailing address, IP address
  • Payment Information: Credit/debit card details or bank information when making payments
  • Usage Data: Pages visited, browsing behavior, device info, and location data
  • Communication Data: Call records, SMS logs, emails, and appointment requests
  • Commercial Data: Service history, preferences, and products purchased
  • Audio Data: Customer service interactions (may be recorded with consent)

2. How We Collect Information

We collect your information in three ways:



  • Directly from you when you book appointments, complete forms, or contact us
  • Automatically through cookies and similar technologies on our website
  • From third parties, such as pharmacies, analytics providers, or public sources

3. Use of Information

We use the information we collect to:



  • Provide and improve veterinary services
  • Confirm appointments and send reminders
  • Process payments and manage accounts
  • Respond to inquiries or service requests
  • Improve our website and client experience
  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. We only share it with:



  • Trusted service providers helping us operate our clinic or website
  • Legal authorities, when required by law
  • Local or compounding pharmacies, with your consent

5. Your Rights

You may have rights depending on your location, including the right to:


  • Access and review the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Opt out of data sharing for marketing
  • Withdraw your consent at any time



To make a request, email preventativepethealth@gmail.com or call 574-355-3444.

6. Data Retention

We retain your data only as long as needed for business, legal, or regulatory reasons. When no longer needed, we securely delete or anonymize the data.

7. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.)

8. SMS Text Messaging

By providing your mobile number, you consent to receive text messages from us. You may receive up to 5 texts per week. Message and data rates may apply. To opt out, reply “STOP” at any time.

SMS Disclosure

By providing your phone number and opting into our SMS program, you agree to receive promotional, transactional, and/or informational text messages from Preventative Pet Health of Michiana.


Texting Cadence: You may receive up to 5 messages per week. Message frequency may vary based on your interaction with our services.


Message and Data Rates: Message and data rates may apply. These charges are determined by your mobile carrier, and Preventative Pet Health of Michiana is not responsible for such fees.


Privacy Policy: Your privacy is important to us. Please review our Privacy Policy at www.preventativepethealth.com to understand how your information is used and protected.



Opt-Out Instructions: You can opt out of receiving SMS messages at any time by replying “STOP” to any message. For help, reply “HELP” or contact us at preventativepethealth@gmail.com or 574-355-3444.

9. Cookies & Tracking Technologies

Our website uses cookies to:


  • Recognize repeat visitors
  • Track website usage
  • Improve site functionality



You may disable cookies through your browser settings.

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites.

11. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors.

12. Updates to This Policy

We may update this policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Material changes will be communicated prominently on our site.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:


Preventative Pet Health of Michiana



Email: preventativepethealth@gmail.com
Phone: 574-355-3444
Website: www.preventativepethealth.com