Appointment Scheduling

We’re committed to creating a calm, respectful environment for every client and patient. To help us provide timely, safe care, please review the following policies before your visit.



Have questions? Our team is happy to assist.

Appointment Scheduling

  • Nose-to-tail physical exam
  • Weight, temperature, and heart check
  • Dental, skin, and joint evaluations
  • Personalized care recommendations

Arrival & Check-In

  • We recommend arriving 10–15 minutes early to allow time for check-in.
  • Clients arriving more than 15 minutes late will be asked to reschedule to avoid delays for other patients.

Payment Policy

  • Payment is due in full at the time of service.
  • We accept cash, major credit cards, and debit cards.
  • We do not offer payment plans or billing accounts.

Vaccination Requirements

  • Dogs and cats must be up to date on the Rabies vaccine.
  • Please bring current vaccination records or ask our team to request them from your previous clinic.

Pet Safety & Behavior

  • All pets must be on a leash or in a secure carrier upon arrival.
  • If your pet is anxious or reactive, please let us know when scheduling so we can plan accordingly.

Medications & Health History

  • Bring a list of current medications and supplements.
  • Let us know about any previous diagnoses, procedures, or known conditions so we can tailor your pet’s care — including chronic issues like diabetes, thyroid disorders, or Cushings, as well as any recent diagnostics such as bloodwork or ultrasound results.